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Compliments / Concerns

COMPLIMENTS / CONCERNS



The Denton County Water District Police Department is dedicated to providing the best police service possible to the residents and visitors of Denton County Freshwater Supply District #10.  Each day we work hard to provide impartial and professional law enforcement  services that respects individual dignity and rights. We understand that trust between the police and the people we serve is the foundation of our success.

We welcome your comments. When a member of our Department provides outstanding service, we want to hear from you. And when despite our best efforts, we fall short of our goals, we want to know that too.

Texas Government Code requires that all complaints against police officers be in writing and signed by the person making the complaint. Making a false complaint is a violation of the Texas Penal Code, and can result in a fine and time in jail. 

To File A Complaint please visit the Denton County Police Department and ask to speak with a member of Professional Standards. The office is open from 8:00 a.m. to 5:00 p.m. each weekday.

Denton County Water District Police Department
728 Savannah Blvd.
Savannah Texas, 76227

RACIAL PROFILING POLICY


Denton County Water District Police Officers are strictly prohibited from engaging in racial profiling. Racial profiling is defined as a law enforcement-initiated action based on an individual's race, ethnicity, or national origin rather than on the individual's behavior or on information identifying the individual as having engaged in criminal activity.

Any person who believes they are a victim of racial profiling is urged to speak with an on-duty supervisor at 469-681-4633. We would prefer to speak with you in person but all complaints will be addressed regardless of the manner they are received. If the matter proves to be more serious in nature, Texas state law requires that the complaint be signed and in writing. A brochure on how to file this complaint is available at the police department or can be downloaded from this web site.

To maintain a professional and impartial relationship with motorists stopped for traffic violations, the Denton County Water District Police Department has equipped every vehicle used for enforcement with an audio/video recording system. Officers are required to activate the cameras during all traffic and pedestrian stops and the recording is available for review by supervisors in the event of a complaint.

Attached we have provided English and Spanish Brochures on complaint procedures.

Citizen Complaint Procedures

Procedimientos de quejas ciudadanas